Posts Tagged ‘support’
MobieG Gets Introduced to JamiiX System
Some of the MobieG counselors
On day two we did started the day off by doing a recap of the previous evenings training and see how much the trainees has remembered. After the recap Craig introduced the counsellors to the JamiiX system, the platform that they will be using. Jamiix, a web based tool allowing you to manage multiple conversations from different Social Networks and Instant Messaging platform.
We took them through the entire system and showing them all its functionalities that they would require to do the counselling. This is how you add the contact for their mobile counselling service:
Go to Menu
Add Contact
Select Jabber option
Jabber ID: mobieg@jamiix.im
Nickname: MobieG
Accept Contact
